TERMS & CONDITIONS

Last Updated: November 1, 2026

Welcome to Sanskriti Banaras. By accessing or using our website, browsing our products, or placing an order, you agree to the following Terms & Conditions.

1. PRODUCTS

Sanskriti Banaras offers sarees, handwoven textiles, handcrafted products, and traditional Indian textiles.

We make every effort to display accurate product photographs, descriptions, colours, measurements, fabric and zari details. However, slight variations may occur due to lighting, screen settings, and the handcrafted nature of our products.

Minor variations in colour, texture, weaving, embroidery, zari, motifs, or finishing may be a natural characteristic of handcrafted textiles.

2. ORDERS & PAYMENT

All orders are subject to product availability and successful payment.

We reserve the right to cancel or modify an order in case of product unavailability, pricing errors, payment issues, suspected fraud, or circumstances beyond our reasonable control.

Prices displayed on our website may change without prior notice. The applicable price will generally be the price shown at the time of placing your order.

3. RETURNS & EXCHANGES

Returns and exchanges are subject to our Returns & Exchanges Policy.

Eligible exchange requests must generally be raised within 7 days of delivery.

For assistance:

Call / WhatsApp: +91 9005342555
Email: sanskritisarees.ss@gmail.com

Please refer to our Returns & Exchanges Policy for complete conditions.

4. PRE-ORDERS

Certain products may be available on a pre-order or made-to-order basis.

Pre-orders generally require 60–90 days, although some intricate designs may take up to 6 months or longer depending on the weaving technique and artisan production time.

The estimated dispatch timeline will be mentioned on the relevant product page wherever applicable.

5. SHIPPING & DELIVERY

We make reasonable efforts to deliver orders within the estimated timeline provided at the time of purchase.

Delivery may be affected by courier delays, weather, customs, government restrictions, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

6. INTELLECTUAL PROPERTY

All photographs, logos, designs, product descriptions, text, graphics, videos, and other content on our website belong to or are licensed to Sanskriti Banaras.

You may not copy, reproduce, download, modify, publish, distribute, or commercially use our content without prior written permission.

7. WEBSITE USE

You agree to use our website only for lawful purposes.

You must not attempt to misuse, damage, hack, scrape, copy, interfere with, or gain unauthorized access to our website, systems, content, or customer information.

We reserve the right to restrict or terminate access where these Terms are violated.

8. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and other technology services. Their use may be subject to their respective terms and policies.

9. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect and handle your personal information.

Privacy Policy: [ https://sanskritibanaras.com/pages/privacy-policy ]

10. GOVERNING LAW

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Varanasi, Uttar Pradesh.

11. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

12. CONTACT US

Sanskriti Banaras

📞 Call / WhatsApp: +91 9005342555
📧 Email: sanskritisarees.ss@gmail.com
📍 Address: Kunjgali, Chowk, Varanasi – 221001, Uttar Pradesh, India

For any questions regarding these Terms & Conditions, products, orders, returns, or exchanges, please contact our Customer Care team.

© Sanskriti Banaras. All rights reserved.